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Helped promote new products for companies such as Sony, Warner Bros., and DirecTV. Worked with supervisors to recruit representatives, train and guide new employees bringing them up-to-speed quickly, and developed creative ways of introducing content to potential customers.
Aside from supporting the Store Manager in the day-to-day running of the store itself, the Assistant Manager was also responsible for directing the work of subordinates, including training. With management authorization, on-the-spot decision making was key to handling any situation that arose.
Responsible for assisting in the resolution of customer complaints by working effectively with the customers, the Sales Representatives and the Sales and Directory Managers on both print and digital products. This position requires a high proficiency for computers.
